Presents
Presents
2nd Edition of Voice Tech Summit India is now a "Live " and In-person two days conference and exhibition designed to host 3000+ industry executives In charge of the contact center and customer experience and are early adopters of speech or voice technology. The summit will reflect the latest tendencies and recent application changes in the voice recognition space in the Indian market. Discover VoiceTech application in all industry sectors, from BFSI, Retail & eCommerce, BPO's & Call Centers and much more. Join your peers to learn, share, and celebrate the trends and technologies shaping the future of speech technology, artificial intelligence, customer interactions and how Voice assistants can help your organization reduce cost and increase operations efficiency.
Associate Director of Product - Voice at yellow.ai
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Chief Digital Officer at Bestseller India
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Associate Vice President - Customer Relations at IndiGo
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Founder, CEO at Saarthi.ai
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VP of Products at Deepgram
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Head of Digital Experience - APAC CommOps at Uber
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Head of Talent Acquisition at Subex
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Chief Strategy Officer at ICCS
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Head - Digital Business Group at HDFC ERGO General Insurance
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Advisor & Jury member - Principal Engineer at Verizon
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Ambassador Global telehealth Exchange.
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Director, Product Management at Exotel
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Executive Director & Co-Founder at Phonon Communications Pvt Ltd
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As the CRO of SKIT.ai, Gangadhar Kodandaram is responsible for building a world-class sales team, executing sales priorities, and spearheading global expansion plans into APAC and US geographies. He has a proven executive management track record and over 17 years of experience in sales and strategic partnerships; he is also an advisor to start-ups and serves as Hon Director at Make-A-Wish foundation. Before joining Skit.ai, Gangadhar was the Director - Ent Commercial - Healthcare at Microsoft India. He was responsible for building the healthcare vertical and ran government business for South India, driving AI, Cloud, and Digital Transformation.
Anubhav Rajput is a seasoned and award winning technology transformation leader with over 2 decades of experience and is passionate about digital upliftment and its impact on enterprises. He has been instrumental in leading many tech transformations straddling both business and IT dimensions and delivering tangible business outcomes. He also brings a global outlook having worked in India and several emerging and western markets. Anubhav has been focusing on the interplay of business, technology, design and people to lead from the front. He is currently working as the CIO for Cholamandalam MS General Insurance where he leads technology and digital functions to transform the organization.
I have more than 25 years of experience and out of 22 years in Contact centres worked in major companies like HSBC , IBM , STARTEK , Concentrix and Cognizant at senior positions. Presently working as Global CTO
Shekar is an experienced senior technology professional focused on designing and managing large-scale, enterprise wide digital, automation and technology transformation programs. He has utilized more than two decades of strong leadership, problem solving and technical skills to identify emerging technology trends, define vision and strategy, mobilize internal and external resources, and build strong relationships with business partners and technology vendors.
As a technology executive at Yellow.ai, Concentrix, Peropta, IBM and Verizon, Shekar was instrumental in driving digital transformation initiatives globally across various industry verticals. He has led solution and delivery of Contact Center Technologies including Customer Experience Optimization, CRM Desktop, Network, Hosted Contact Center Infrastructure, Multi-Channel Routing, Proactive Outbound Notification, Speech enabled Self Service, Chat & Email Systems, Knowledge Management Systems, Cross / Up Sell Analytics, and Business Process Automation.
He has successfully managed several high impact, multi-million dollar programs in a global delivery environment, across various industry verticals to strategically transform customer interactions to optimize revenue generation opportunities and to enable operating efficiency improvements. He is able to successfully partner with clients to analyze an organization’s technical and functional needs, and then strategize to create and deliver innovative solutions that enhance growth and profitability. His solutions have helped in resolving multiple technical and business issues with organization wide impact.
Shekar holds a M.S. in Chemical Engineering and an M.S. in Information Management,
both from Arizona State University. He has one U.S. patent and has
published/presented papers in several scientific journals and conferences.
Ajay is 18 years industry veteran with complete IT life cycle implementations along with migrating 20k+ associates from various lines of business of Oracle into their next generation contact center(NGCC). Currently he is Associate Director in FirstSource where he has a diversified and an evolving role, He handles few internal and client facing projects , along with handling partner integration and leading their digitally enabled contact center offering(Aka DECC). He also builds pipeline new feature capabilities for the DECC offerings which include Virtual assistants , Agent Assist, Voice bio metrics, cognitive and NLP capabilities.
Makesh Sankaran has 25+ years of experience in working with tier 1 companies in the BPO industry, like Armsoft. His last major assignment was with Karvy DigiKonnect. Makesh is helping Fusion build business, operations, quality functions for APAC region. At present APAC region is one of the best performing region at a global level for Fusion Group of Companies.
Srinidhi Shrinivasan is the Head of Marketing at Skit.ai. She leads product marketing, demand generation, brand & sales content enablement at Skit.ai. With around 15 years of experience, Srinidhi has built her career on driving transformational chane through an emphasis on relationships, momentum, and impact. Prior to Skit, she was with IBM, Symphony Services and Eka across various marketing disciplines.
Richard Cho is Head of Product at Skit.ai - focused on revolutionizing voice interactions in the customer contact center space. Prior, he held leadership roles in technology, finance, and consulting, including driving digital transformation at Gartner, advising institutional clients on investment strategies for Bridgewater Associates, and leading consulting projects for McKinsey & Company. He has two patents for his work in recommendation systems and technology. He received his AM for Astronomy from Harvard and BS in Physics and Mathematics from NYU.
With an overall experience of 11+ years across data science and analytics consulting roles, Vibhu is currently working as Assistant Vice President at the ‘AI works’ team (The Artificial intelligence team) at Max Life Insurance. He has been working with Max Life since the last 3.5 years. He specializes in understanding critical business problems and developing and implementing AI solutions across the business value chain, leveraging all kinds of AI techniques such as Machine Learning, Deep Learning and NLP using structured and unstructured data (Text, speech). Prior to this, he has worked as a senior consultant for analytics consulting practice at Cognizant, leading marketing to delivery of AI and data science solutions.
Vibhu has a very diversified profile which brings in rich experience of both AI and business leadership. He is a MBA graduate from ISB Hyderabad (2013-14) with specialization in Operations, Marketing and Analytics. He has completed his under graduation as Bachelor of Fashion Technology from NIFT, Bangalore with a specialization in Apparel Manufacturing and Technology (2004-2008). He has successfully completed various hands on data science programs with specialization in Machine Learning, Deep learning and Speech AI. He believes in continuous learning and keeps taking up various courses on platforms such as coursera. Leading cutting edge work in the space of Technology and AI, he has won many accolades individually and for Max Life. He was awarded the Top 40 Under 40 Data scientist awards 2020 by Analytics India Magazine.
Chirag Boonlia, an Engineer plus MBA by profession with 17+ years of varied & enriching IT experience & currently contributing at Embassy Group as Chief Technology Officer (CTO). Having worked on various roles & responsibilities in Business Transformation initiatives transcending across domains, multiple technologies & organizations ranging from established to institutional backed start-ups, Chirag’s accolades speak for themselves.
He has been featured in India’s Frontline IT magazines including VarIndia, Silicon India etc and has also been rewarded amongst the ‘Top 100 Retail Minds’ in the country & featured as ‘Icons of the Digital Era’.
He’s had a distinguished career, having worked with marquee organisations such as Infosys, Oracle, JSW, Aditya Birla Retail, Virtuous Retail with experience transcending across Real Estate, Retail, Warehouse Management, Stores, Real Estate, Malls, Hotels, Co-Working Offices, Food courts etc.
He is an active speaker at multiple forums & Technology platforms & business mentor to AP Innovation Valley based start-ups & multiple early stage start-ups.
I am a doctor turned astute management professional with experience across functions to optimise the value chain of business in Healthcare. I have initiated & managed new business verticals, enhanced Market Penetration & Business Growth; managed multidisciplinary cross-functional teams E2E. With exceptional multi-faceted experience in Healthcare Management at top notch hospitals, I have contributed my expertise towards Medical Excellence, Service Excellence, Quality, Sales & Marketing, Information Technology, Vendor Management, Med-Tech, Out-of-Hospital/Home Care Services, Medical Tourism, Operations Management, Brand Management, Training & Customer Service & Human Resource. As a keen observer of market trends, I have been pivotal in driving forces towards expanding markets for running profitable businesses.
I have been fortunate to be mentored by global leaders with a background of Harvard, INSEAD & other ivy league B-schools who have themselves made a mark at corporate giants like GE Healthcare, IBM, American Express, Genpact, Apollo Hospitals, Medanta Hospitals, BLK Hospital, Fortis Hospitals & the Indian Armed Forces etc. I have been groomed to the proficiency of managing business operations encompassing conceptualization & executing strategies for New Sales, Sales Growth in B2B/B2C segments, Meeting Revenue and EBITDA targets. A thorough strategist and implementer with the deftness of laying down strategies & driving teams to ensure successful activation of hospital operations, I am an impressive communicator with honed interpersonal, team building, negotiation, presentation and analytical skills. I have driven Innovation & Change Management that has led to streamlined processes to forecast & drive positive EBITDA margins for the company.
I have mobilised methodologies & processes to achieve Patient Delight through excellent Service Delivery & Recovery. As part of the NABH Core Committee, I have successfully led assessments for Hospitals & Healthcare Providers.
Amit Ambre heads Delivery and Customer Success at Skit.ai; focused on revolutionizing voice interactions in the customer contact center space. Prior, he held leadership roles in sales technology and consulting, including heading enterprise sales at BlackBuck, helping clients drive digital transformation at Oracle and leading consulting projects for McKinsey & Company, across multiple geographies. He is a B.Tech from NIT Calicut and MBA from IIM Calcutta
Hemant Misra is an active researcher in the areas of text and signal processing, speech/speaker recognition, machine learning, healthcare applications and education. He did his MS (1999) from IIT, Madras, and PhD from EPFL (2006). Then he held post-doc positions at Telecom ParisTech, University of Glasgow, and Xerox Research Centre Europe. Currently Hemant is 'VP - Head of Applied Research' at Swiggy.
B-Tech in the field of Information and Communication technology, I started my career with Hewlett Packard Enterprise in 2012, working on the next generation of network switching/routing tech. At Plivo, a CPAAS company, I worked on simplifying cloud telephony and communication for businesses across messaging and voice channels.
From the intricacies of its implementation to its consumer-facing applications, Artificial Intelligence and Machine learning have always been an area of interest for me. Currently, I am working with a highly adept team at Yellow.ai to deliver the next generation of Conversational Voice bots to help optimize and automate enterprise-consumer interaction.
On weekends you will find me playing basketball and my ideal vacations usually revolve around scuba diving.
Professional with More Than 19 Years rich experience in Banking, Telcom, IT / ITES, Utility & E Commerce Industry
An effective leader with experience of managing sizeable teams, with capability to motivate Sales, Operations, HR Teams , Development Team to enhance their performance and contribution levels.
Rich exposure in setting up & scaling viable business models .Managed complexities of rationalization involving people, product & infrastructure.
Target Oriented with proven managerial acumen backed by focused energies fostering business growth, increasing market share, promoting and creating brand awareness and competition analysis and overall target achievements.
Ever since I started working, my goal has always been to stretch the limits of excellence and outdo my best every single time. I firmly believe in directing all my activities towards enhancing the bottom line effectiveness of my organization & Lead organizational success. I also attach great importance to business Values & ethics and propagate the same to my associates and colleagues.
Extremely Strong in Relationship Management building TRUST, CONSISTENCY in Performance and Long Term thinking. Ability to connect with Business Partners and providing them suitable business solution.
Strong Entrepreneurial skills combined with the ability to think laterally and out of the box.
Successful in building relationship with senior decision makers, product heads, business heads in making decisions to increase revenue and reduce cost both Internally & for Business Partners.
Ravinder Pal Singh (Ravi) is Harvard Alumni, Award Winning Technologist, Professor of Innovation, Rescue Pilot, DeepTech Investor and Global speaker with several hundred global recognition and patents. His body of work, mostly 1st in the world is making difference within acute constraints of culture and cash via commodity technology. He has been acknowledged as Person of Year, world's top 10 Robotics Designer, #1 Artificial Intelligence Leader in Asia and world's top 25 CIO. Ravi is active in India, USA, Singapore, Scotland, Mexico and Africa thru advisory, co-creation, hackathons and innovation funding to create mass-entrepreneurship at grassroots across rural, towns and cities. Over a decade as investor he has mentored and managed successes and failure with a net portfolio gain of over 22X ROI. Ravi continues to serve various international agencies by flying several hundred hours as emergency response expeditions ranging from covid to floods to earthquakes. In past Ravi has been changemaker C-level leader, inventive Innovator and creative Engineer with global fortune institutions of the likes Arthur Andersen, Wipro, Microsoft, Accenture, AirWorks Group, Tata Singapore Airlines and so on. His impactful body of work in the area of Robotics, Blockchain, Artificial Intelligence, Satellites, Intelligent Networks, Industrial Cloud, Adaptive manufacturing and Cognitive computing has unlocked value across 5 continents in improving civilization by helping various governments towards fiscal prudence & citizen services, while simultaneously encouraging compassionate capitalism thru brands and institutions like Nike, Micron Technologies, Weyerhaeuser, Bestbuy, Albertsons, Carrefour, Cognizant, General Electric (GE) and many more.
Dr. Jaideep Jesson Rayapudi, MBBS, MD is an aspiring cognitive neurophysiologist and expert in medical AI development. He currently serves as a Senior Subject Matter Expert in Healthcare AI at iMerit where he helps create large-scale datasets to power a variety of healthcare AI machine learning use cases.
Before joining iMerit, Dr. Rayapudi taught medical physiology for 20 years at various medical schools, starting his teaching career at his alma mater, Christian Medical College Ludhiana in North India. He strives to bring together the best of healthcare education and technology to the common person and believes that the best way to know the future is to create it.
Innovation is my passion. Collabaoration is my attitude. Execution is my action. Architecture is my Forte.
Currently I am practicing Digital Transformation, Innovation Implementation & Architecture Orchestration as Chief Innovation Officer at a Bank.
During 2016-2021, I have bagged 50+ Leadership awards Most Influential Payment Professionals, TOP 50 CIOs, Top 100 Innovative CIOs, Digital Leader of the Year, Top 20 BFSI Leaders.
I am founding Member of “India Blockchain Forum”. It’s Ecosystem riven program for Blockchain Adoption thru Education, Corporate Coe, Research & Accelerator programs in India. We have 40+ mentors in this blockchain program. We are advising 20+ Blockchain based FIntech & Startups in DeFi , Cross Border Payment , Protocols , NFT, Digital identity , Security etc areas.
I am co-chairing FICCI Blockchain Initiative in India
I have contributed for India’s National Strategy for Blockchain.
With over 25 years of rich experience in Banking & Finance, Manufacturing and Service Industry, Ratan Kesh, now heads the Retail Operations like Liabilities, Assets, Cards, Contact Centre and Service Recovery at Axis Bank. He is responsible for the day to day navigation of efficient operations, driving process and service transformation while keeping pace with the digital revolution through process reengineering backed by Intelligent Automation. Prior joining Axis Bank, he was the Group President - Operations Risk Management and Chief Experience Officer at Yes Bank wherein he was responsible for creating a robust architecture for consistent and superior Customer Experience across channels while ensuring effective Operational risk management. Prior to this he has handled various roles in HDFC Bank Ltd. in Customer Service, Service Quality and Product Management including Wealth Program, Current Account and Payment Product and has also served ICICI Bank Ltd. as Domain Lead for Lean Six Sigma.
Ratan is BE Mechanical and PGDBM from premier institutes and has completed Lean Six Sigma Black Belt. He is a certified Quality Engineer from Quality Council of Indiana, USA. He was recognized as one of the 50 most talented Quality Professionals in India by the World Quality Congress and India's top 25 Emerging Tech Leaders by Bicon Network in collaboration with Ministry of Electronics and Information Technology (MeitY), Govt of India
15+ years of global leadership experience in Management Consulting, ERP Strategy Formulation, Business Development, Project Management, Client Engagement and Supply Chain Management
5+ Years of international experience in SAP Implementation , SAP Consulting and managing Business Process Transformation.
Expertise in Integration of SAP modules, business process mapping, root cause analysis, solution creation, cutover management and data migration
9+ Years of extensive experience in Heavy Engineering sector, managing Design and Procurement function with large portfolio
Supriya Kulkarni is a Brand strategist, Human-centered designer, Ethics advocate and an Entrepreneur. Deeply interested in aspects related to the intersection of business, technology and society, she identifies tensions, pain-points or opportunities to develop solutions that positively impact individuals and businesses.
Supriya is a strong proponent of self-regulated, anticipatory, human-centered ethical design. Based on intensive research of the unintended consequences of popular autonomous digital voice assistants, she has created the ‘Ethical Conversation Design Toolkit’- a framework that helps practitioners in the voice industry consider the ethical implications of their products.
Supriya was a finalist for the ‘Women in Voice’ award in the ‘DEI in Voice’ category that recognizes outstanding contributions to advance diversity, equity and inclusion in voice.
Archna is a goal oriented Customer Experience Evangelist and Business Excellence Leader – with over 23 years of proven track record across Hospitality & Healthcare industry in helping organizations consistently meet and exceed customer expectations, effectively manage customer relationships and deliver value through curated customer solution strategies including technology led change.
She has worked with Taj Group of Hotels for more than 16 years with last assignment as Regional Business Excellence Head for 21 hotels in the regions of AP, T.Nadu & Kerala across the brands before moving to Healthcare industry in 2013.
While in Taj, she was also a Tata Group resource as Certified TBEM Assessor and had the privilege of assessing various Tata Companies across the industry sectors like Tata Motors CVBU, Trent Hypermarket, Tata Projects Limited, Tata Business Support Services etc
Her first stint in Healthcare Industry was at Manipal Hospitals (as their Pan India Head - Customer Experience) before joining Fortis Hospitals in 2016, to manage Patient Experience for South West Region (10 Corporate hospitals) and now Group Head – Patient Experience (Pan India) for C K Birla Hospitals (Trust Hospitals).
She has been invited as Speaker in many Global CX forums and has won many awards throughout her career journey.
Archna also actively participates in some of her voluntary pursuits in the capacity of Vice Chairperson – Karnataka Health Chapter for ALL Ladies League and Certified Happiness Program Coach for Art Of Living Foundation
Teresa O’Neill is the Director of Solutions Architecture for Natural Language Understanding at iMerit, where she develops custom data enrichment services for natural language understanding technologies. As a researcher, Teresa specialized in grammatical variation in spoken language, language contact in multilingual contexts, and challenges facing low-resource language communities. After ten years in higher education, Teresa cultivated an interest in data operations and impact workforce development as a Solutions Architect. She served as Principal Language Architect at OpenCity and helped bring a voice-based conversational AI assistant to the market in the hospitality industry. She believes that the explosion of voice AI technology into new domains brings exciting new challenges and opportunities for applications to emerging markets
Dr. Chumki Neogi is a well-known professional in BPM industry. She comes with more than 21 years of expertise in running large scale business operations in outsourcing organizations and proven record in delivery and governance. She has also been instrumental in setting up D2C and Alternative Sales Channel verticals for Banks and NBFCs in her career. She is skilled in Operations Management, Customer Relationship Management (CRM), Contact Center Management, and Management Information Systems (MIS). As the ‘’Chief Operating Officer’’ Dr. Neogi is responsible for leading Service Delivery & Operations and deliver excellent customer experience support to EOS’ clientele.
Mr. Kaushik Bose is the Director of Contact Center at Myntra. Mr. Kaushik is a Customer Experience Professional and Operations Leader possessing 20 years of experience in spearheading cross-functional teams and leading large-scale outsourcing centres and in-house operations across New Age and Digital organisations.
In his current role he is responsible for leading the Vendor Managers to deliver excellent customer experience support for Myntra B2C customers in the India region. Also collaborating with 5 outsourced vendor partners and five sites/2000 HC (BAU) to manage customer service delivery across voice support, email, chats and complaints service channels in English/Hindi languages.
Abdullah Saleem, the Group Chief Information Officer at Omni Hospital. Abdulla has almost 25+ years of experience in Healthcare IT domain. He is responsible for developing leadership excellence, creating clinical, business transformation, and managing technology based strategic growth. He has successfully provided the IT transformation support to this chain’s various hospital leadership teams on benchmark-based cost containment, novel revenue growth and databased revenue leak avoidance strategies, leading to more than doubling of unit EBITDAs within six months.
Prior to joining to Omni, he was working with Ohum Health Care Solution Pvt Ltd whereby he was heading the end to end enterprise solution delivery and deployment for public & private sectors for India, USA, Europe & Gulf countries.
Gaurav Sadana brings with himself a rich experience in Banking and Insurance industry spanning beyond two decades. At Bajaj Allianz Life Insurance, Gaurav is the driving force behind Renewal and Persistency. Also, he spearheads the team which is at the core of refining and driving Customer Experience organization vide. Under his leadership, Bajaj has created distinguished place in Life insurance Industry as a rapidly evolving organization in digital customer experience space.
Ashwin is very passionate about technology and how it will drive the way businesses connect with their customers. Following his passion for technology, he founded Automation consulting firm in 2012 with a vision to help organizations adopt software automation the right way.
Ashwin Guptha currently, heads the Conversational AI practice for PwC, India. He has over 15 years of experience in customer service, front-office operations and driving technology led customer experience transformations for large Indian and Global corporations.
Having successfully led largescale innovative programs he advises customers from strategy through execution by helping them adopt the right platform, build frameworks and methodologies required to execute large programs effectively. He is a strategic consultant for organizations looking to adopt Conversational AI with a focus on experience and efficiency.
Mr. Aman Duggal is the Senior VP of Head of Service and Client Experience, Affluent Banking at IndusInd Bank. He has 19 years of BFSI experience across multiple roles and responsibilities in global and Indian organizations. Mr. Aman has achieved impact making and breakthrough accomplishments that have contributed to my organization's spectacular growth story. He also played anchor role in startup and scale-up of new business segments that become significant P&L drivers. Mr. Aman’s garnered expertise across Wealth Programs, Service Delivery, Digital Solutioning for Client Experience and Sales Enablement, Process Redesign, Customer Segmentation, Change Management & Adoption, Channel Development and Performance Management.
Abhinav has spent 15+ years with Insurance and Strategy consulting firms like AXA XL, Boston Consulting, and Mckinsey & Company, handling a wide variety of topics across most parts of the Insurance value-chain. He’s also spent time advising clients in the broader Financial services space, across US, Western Europe, and south-east Asia.
Abhinav is skilled at designing strategy, transforming it into actions and building ‘high-powered-teams’ to make the strategy an ‘operating reality’ fast! Of late, he’s focused on pulling together a transformation journey for his organization including Heading the Data Transformation, driving broader synergies and standardization, D&I, and climate and sustainability topics.
He is an avid car rally driver, a certified para-glider, and a massive sports enthusiast.
Experienced Sales & Strategy Professional with a demonstrated history of working in the Internet industry. Currently leading sales as Director of sales - India at Verloop.io, enabling companies to automate customer interactions and build future-proof customer engagement/ support channels with Conversational-AI.
Skilled in Consultative Selling, Team Management, and Strategic Process Planning & Execution; she's been instrumental in driving sales across companies like Swiggy, LinkedIn, and Mettl prior to Verloop as well.
Priyaah Sundaraam heads customer relations at IndiGo. A graduate of Welcomgroup Graduate School of Hotel Administration, Priyaah carries more than 22 years of customer service experience in aviation and hospitality. She has been associated with IndiGo since its inception and has been instrumental in the overall growth of the airline. She has played a critical role in creating short-term and long-term business strategies, including service standards and operational policies. Her expertise lies in upping customer experience & ensuring customer delight, contact center operations, business excellence through a robust feedback mechanism, automation, and innovation.
Priyaah, in her current role, manages all interaction via communication channels like contact center, email process, live chats, Social Media & measures Customer Experience for the organization.
Rightfully, Priyaah is customer experience obsessed. Customer service for Priyaah is not a department but an attitude. It’s about empowerment, promoting positive behavior with enhanced decision-making skills & clear communication. She has made it easy for customers to reach out to IndiGo – anytime, anywhere.
Away from the profession, Priyaah believes in alternative healing – she is A Grand Master reiki therapist & is a marathoner too!
Vishwanath is a DeepTech entrepreneur with a decade of academic and applied research experience in Computational Linguistics. Vishwanath has been a vocal champion of the new age conducive policies for Indic language & voice technology companies at various government, academia & industry think tanks. He's on a mission to enable uniform customer experience in every interaction through Saarthi's multilingual call centre AI agents deployed in contact centres across different verticals
Zolzaya works as a Partnerships Lead at what3words, a voice-first address solution. It has divided the world into 3 metre squares, and given each square a unique 3 word address. Everywhere in the world can now be found and navigated to by saying 3 simple words. what3words Voice has intelligent error detection that helps users identify and correct input mistakes, and results can be clipped to a certain area, offering unrivalled voice accuracy for location input. what3words' partners include Mercedes-Benz, Tata Motors, TVS Motor and many emergency services across the world.
Uthaman believes in the saying, “The way you make your customers feel is just as important as what you offer.” Uthaman has helped several organizations in India enhance their customer experience through creative usage of cloud technology coupled with intelligence and seamless integration in the last five years.
He has helped migrate more than 30000 agents to work from home during the pandemic. He runs a profitable technology company that works with some leading organizations in the banking, insurance, healthcare, BPOs, ARM/Collections, eCommerce, lead generation, and the automotive space.
Ganesh’s responsibilities span Sales, Marketing, HR, and Finance. He has over 25 years of Technology leadership and Marketing experience in companies such as Texas Instruments and IBM. Gnani’s raison d’être was the result of his desire to build a deep tech company from India. He passionately believes in the vision of Indian tech companies competing in the global market.
His hobbies include playing Tennis/Cricket and likes reading science fiction. Ganesh holds an MBA in Marketing and Technology from ISB.
Mr. Mehul is a Product Management executive leader who has led product vision, strategy, definition and development of voice AI platforms that enable developers to add voice to their products. He loves building great, innovative products that delight all users. He is Vice President of Products at Deepgram, the world's most accurate Speech Recognition platform. Prior to that, Mehul was Director at SoundHound for the Houndify Voice AI platform. Prior to SoundHound, Mehul co-founded two startups, focused on applying AI and Machine Learning to build enterprise solutions. Mehul was also the Director of Product Management in VMware’s End User Computing Business Unit where he led product strategy, definition and delivery of new and innovative product line, Horizon Application Manager. Additionally, he has worked in a variety of technical and management roles at technology companies including Adobe, Intel and Digital Impact. Mehul is a regular speaker at industry conferences and customer panels. Mehul holds a M.S. from Stanford University and B.S. from University of California Davis.
A seasoned professional with experience across ConsumerTech, Financial Services, Payments, Management Consulting with proven knowledge of entrepreneurial leadership & cross-functional team building, business development, business transformations, and strategy design. Adept at building and managing multi-functional teams and working with multi-regional teams.
Currently leading Digital Experiences for Uber CommOps in APAC enabling delightful customer experiences.
Nitin is a Conversational AI Product Owner for Tech Mahindra’s IP Platform - Sayint. He has 8+ years of Management experience in Product Development Life Cycle, Business Strategy & Planning.
He has been a Business and Technology Leader and has Co founded Tech Start ups as well as led teams in Corporate environment. With Cross functional and diversified experience across verticals such as BFSI, HealthCare, Retail and Consumer Tech, he is currently using this exposure to develop and implement solutions in Conversational AI across various industries.
Recruitment professional with over 7 years of work experience in managing and building winning teams. I have proven experience in recruiting, building, and managing the talent acquisition teams in product and platform development company focused on telecom domain. My experience pans across hiring for senior leadership, senior tech roles, Sales hiring’s,university/college hiring, driving diversity and inclusivity hiring programs, managing recruitment programs, operations, and systems.
Mr. Anuj Gupta, the Chief Strategy Officer of ICCS. Mr. Anuj has a wealth of strategic and entrepreneurial talents, having worked in a range of functions and industries such as FMCG, FMCD, Banking, and KPO.
He is in charge of all strategic choices made by ICCS and has ambitious intentions to take the company to new heights and vistas.
Mr Anuj, a management graduate with an economics degree, has also created and sold two businesses. He is now working with three startups as a mentor. He believes that while enthusiasm is necessary for running and maintaining a business, emotions should be avoided at all times because they might complicate problems.
Customer journey champion with over 20 years of experience in solving customer experience challenges. Suresh has spearheaded tech-support programs for brands like Apple Computers, Intel, Flipkart, Meesho, Yes Bank and many more. He's working as the Global Head of Transformation Practice. He has played an instrumental role in developing Mind QA (AI-driven speech-to-text) and MWP (Workforce Lifecycle Management) products.
Gokul Gopalakrishnan is a Head Vice President, Business (Asia) at Uniphore based in Palo Alto, California. An entrepreneurial, techno-business executive officer with 20 years of global experience in customer experience/voice technology with specialisation in Banking, Financial Services, Telecom and Healthcare. Previously, He was the Chief Business officer at Servion, leading the North America and UK region with expertise in digital transformation solutions like Robotics Assisted Automation (RPA), conversational AI, Active/Passive voice biometrics, Speech Analytics across different consumption models.
Kuntal Shah leads the Sales Engineering for Avaya India & SAARC . He has 20+ years of experience in contact center, customer experience Unified Communications industries, working in roles including sales, , systems engineering, Contact Center Sales Specialist , customer success and as the Global Growth Market customer experience lead. Kuntal has deep understanding of customer Engagement Solutions and how they can transform the business for our customer. Kuntal and his team work customers and business leaders and support them to devise digital transformation strategies.
Tanmay is an experienced Management Consultant and Product Manager with 10+ years of experience in managing large scale Digital Transformation projects.
Previously, he has worked with companies like JP Morgan India and HSBC Hong Kong for implementing their Global and APAC Digital projects respectively.
More recently, as part of Bank’s Innovation team, Tanmay has been working with FinTech start-ups to implement their solutions to digitize Customer journeys and automate Bank’ internal processes.
His area of focus has been Conversation AI, Chatbots, Speech Analytics and RPA. He is an alumnus of Hong Kong University and London Business School.
Mr. Nitin Jayan Varkey is a thought leader & currently the Vice President-Strategic Project Management, Organization Excellence & Innovations at Blue Dart. His experience spans over 22 years in the Logistics industry. Prior to his role with Blue Dart Express he has worked with various Business Units of DP DHL and has also worked with FedEx Mumbai.
He is a certified Six Sigma Master Black belt who has run and coached multiple process improvement projects and business excellence initiatives. His expertise expands across various facets of Logistics & Supply Chain Management across the domains of Operations Management, Project Management, Stakeholder Management, Process Improvement, Value Analysis, Operational Excellence, Six Sigma, Quality Management and Innovations.
Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an emotion AI and behavioral recognition software company. In 2014, Rana founded TiZE, a cloud software for specialty chemicals, and held the role of CEO until his exit when TiZE was acquired by Alchemy. He has been awarded the ‘Entrepreneur of the Month’ by CIO Magazine, the ‘US-China Pioneer’ Award by IEIE, and listed in "Top 10 Entrepreneurs to follow in 2017" by Huffington Post. Due to his notable thought-leadership in the voice-first community, spearheading digital transformation in the behavioral analysis space, he is recognized in Inc. Magazine as an “AI Entrepreneur to Watch”. His writing can be found in publications such as Inc., TechCrunch, and Forbes.
A Business Management Graduate with varied experience in setting up and scaling Digital Business, leading marketing and retention functions. Dynamic and results-focused sales and marketing leader with a verifiable record of achievement to strategize, plan and ensure successful roll-out of projects in hand.
Harish Srigiriraju is a Principal Engineer at Verizon. He has expertise in leveraging advanced analytics and machine learning to improve software products. He has led several cross-functional projects to draw insights on user behavior and develop new features with help of various analytics tools and models. He has prior experience in software programming and graduated from Kellogg School of Management with an MBA.
Venugopal (aka Venu) is a Coveted leader in the Contact Center/CX space and he is currently Vice President -IT Automation & Transformation @ Concentrix with a mission to infuse technology that drivers better experience for their clients. He is a seasoned, ambitious, self-driven, innovator and a thought leader with an acumen for building teams, strategic planning, business consulting and building Center of Excellence to propel growth and success. He has led many transformational engagements in the CX space globally. He has completed his Masters in Computers from BITS Pilani and very passionate about new technologies and is always eager to explore.
Vipin is currently serving as CTO for Starbucks India. He comes with 18+ years of professional experiences in management consulting, IT services and technology leadership. His experiences pans across multiple industry verticals including retail, QSR, healthcare, banking and telecom, and multiple geographies including North America, South Africa, India, Malaysia, Vietnam and Australia. At Starbucks, he is responsible for leading the technology and digital transformation agenda for the organization including end to end technology stack upgrade and driving the business leveraging new-age technologies. Prior to joining Starbucks, he was head of digital and technology for KFC India, where he led the digital transformation for three plus years including new app launch, POS upgrade and automating the delivery business. With his efforts, KFC had become first QSR in India to launch Alexa ordering skills. During his tenure in consulting, he worked with organizations such as Kearney and Accenture, where he helped multiple clients in defining IT strategies, enterprise architecture, IT operating and governance models and facilitating large outsourcing deals
Mbbs, Ficm, Diploma in Diabetology and Master class in digital health She is a general physician and diabetologist with 20 years of experience,9 years of experience in telemedicine only. She is one of the future 50 clinical leaders in telehealth recognized by HIMSS. Ambassador of telemedicine today Karnataka India chapter and Ambassador Global telehealth exchange. Have received multiple awards in the field of telemedicine and telehealth. She is one of the 20 women achievers in Karnataka state .
Also awarded as the Karnataka Mahila Ratna recently.
Sharad comes with over 21 years of experience across IT and ITES. A hard core sales professional, Sharad comes with rich experience in New Customer Acquisition and Client Relationship Management. With his core skills in Consultative Selling, Team Management, and Strategic Process Planning & Execution; he has been instrumental in driving sales and growth for EOS. He has also been successful in building a strong client base in digital space for eDAS.
Shantanu Bhaduri is heading the platform product group in Exotel - focussing in Voice , Data platform and Telephony Infrastructure . Shantanu is a seasoned professional with 15+ years of experience spanning across Flipkart , Amazon India and Ittiam Systems. His experience spans across Retail , E-commerce , Payments , Warehouse , supply chain , communications domain. His expertise is with strategy partnership,team building , platform scaling , real time communication and Voice AI.
In his current role , he leads a bunch of talented product managers building Platform APIs , Voice streaming , regulatory compliant UL-VNO stack , data platform for rich analytics . Shantanu has deep interest in customer engagement and storytelling and believes a successful product is built when the PM ( the storyteller) builds a depth in the story and details the characters. Shantanu did his masters degree from IIT Bombay with specialization in Microelectronics
Mr. Padmabhushan Bahadure is currently working as a Chief Technology Officer with IDBI Bank and has more than 20 years of diversified experience in IT. He has worked directly and indirectly with various Indian and Global Banks.
Pooja is the Co-Founder & Executive Director of Phonon Communications Pvt Ltd. Her focus on metrics and customer-centricity has built strong client relationships.
Work mode: Karthik heads Global Talent Acquisition for Biocon Biologics and is a truly heart – first leader and a seasoned Talent Acquisition professional with over two decades of progressive and comprehensive international experience in all areas of recruiting with strong business acumen and ROI driven approach and works towards empowering recruitment with AI. He is passionate about making impossible dreams and thrives on disruptive approaches. Karthik holds a Bachelor’s degree in Engineering and has a Post Graduate Diploma in Business Administration from Loyola Institute of Business Administration
Life Mode: A wanderer at heart, Karthik has the mountains in his blood, and enjoys adventure trails and taking wildlife photography. Outdoors, wildlife conservation & angling are personal interest areas. At home, Karthik is a loving dad and a playful pet parent.
Top voice tech industry experts & leaders
With the world top brands and leading local players
From those who made it using voice technology
Discover the latest trends in voice tech and explore its potential across various industry sectors
Skit is an AI-first SaaS voice automation company that helps enterprises transform customer experience by automating their contact center queries. With over 10 million hours of training data, Skit’s Intelligent Voice Assistant can currently respond in over 16+ languages, covering multiple dialects and replicating human-like conversations. We currently serve a variety of enterprise clients across diverse sectors such as Banking and Insurance, Food and Beverage, Consumer Durables, E-commerce, and Travel and Tourism. Our customers have been able to streamline their contact center operations, reduce cost and also enhance customer experience & engagement. We have been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and we are a part of the World Economic Forum’s Global Innovators Community. We have also been listed in Forbes 30 Under 30 Asia start-ups 2021 for our remarkable industry innovation and recently been awarded ‘Tech Startup of the Year’ in Artificial Intelligence 2021 by Entrepreneur India, further underscoring its market dominance and unparalleled expertise.
Uniphore is a Conversational Automation Platform which delivers the most sophisticated, accurate, personalized, and automated customer experiences on the planet. A natural conversation. No frustration, just true understanding – including emotion and intent in real-time. Their vision is to be the defining conversational AI and automation platform to realize the value of every enterprise conversation.
Driven by innovation, Uniphore was incubated in 2008. Since then, Uniphore has grown at an exponential rate and today they have many of the world’s largest enterprise customers, relying on them to help with millions of conversations. They are approximately 600 employees strong, located in the U.S., India, Spain, Israel, Japan, and Singapore.
The World’s 1st Conversational CX Automation Platform, Yellow.ai was built with the vision to automate total customer experience, with the best of AI and human intelligence to deliver real-time resolution and on-demand fulfilment. In short, we exist to elevate the business-to-consumer interactions of every enterprise across the world to be intuitive, personal, and real-time.
Trusted by 1000+ global enterprises like Sephora, MG Motors, Bajaj Finserv, Food Panda, BPCL, Waste Connections US, and Tata, yellow.ai has clients spread over 30 countries, with chat and voice bots in 100+ languages, across 35+ channels like Web, WhatsApp, Instagram, In-App, IVR, Contact Center and more.
The company aims to democratize AI by offering no-code/low-code bot builders, omni-channel virtual assistants, ticketing automation, to bring AI to the benefit of business leaders and developers alike.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and Society to Rise™. They are a USD 5.1 billion company with 126,200+ professionals across 90 countries, helping 1058 global customers including Fortune 500 companies.
Avaya is reimagining digital communications with innovation that defines the future of work and the customer experience. Our Avaya OneCloud ecosystem and its solutions empower organizations to deliver experiences that matter to customers and employees alike.
Gnani.ai, a SAMSUNG ventures funded company, is a leader in the voice-led conversational AI automation space. Gnani.ai offers no-code multi-modal and multi-channel bot platforms for voice and text automation across channels. Gnani.ai empowers businesses to build customer-centric Conversational AI on multiple channels. Our product platforms include assist365™ (multi-channel conversational AI automation), aura365™ (Omnichannel Analytics), and armour365™ (Voice Biometrics).
iMerit is a leading AI data solutions company providing high-quality data across computer vision, natural language processing and content services that power machine learning and artificial intelligence applications for large enterprises. iMerit provides end-to-end data labeling services to Fortune 500 companies in a wide array of industries including agricultural AI, autonomous vehicles, commerce, geospatial, government, financial services, medical AI and technology. iMerit employs more than 5,500 full-time data annotation experts in Bhutan, Europe, India and the United States. Raising $23.5 million in funding to date, iMerit investors are CDC Group, Khosla Impact, Michael and Susan Dell Foundation and Omidyar Network. For more information, visit imerit.net.
ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others.
Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing.
You don’t have to depend on multiple providers to manage your contact center, call center, or customer service function.
And, would you believe it, unlike other platform providers, there are no contractual commitments with us. No long-term contracts. No minimum guarantees.
We have integrations with multiple industry CRMs, Helpdesk software, collections software, and it is easily integrable with any best-of-breed IT solution.
As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ diverse client base, and 2+ billion calls handled as standing testimony of our position in the customer experience space.
Verloop.io is building the operating system for customer support. With our state-of-the-art conversational AI, brands can scale their support, reduce their operational expenses and gain complete visibility into their customer support operations. Verloop.io combines the power of machine learning (ML), automated speech recognition (ASR) and natural language processing (NLP) to transform the way support is delivered.
Verloop enables businesses to run a 24x7 support function for the customers across channels like WhatsApp, web, in-app, Instagram and Facebook Messenger, in the language of their choice. It helps brands scale and grow their business with a chatbot platform that handles more than 100 million unique users with a 92% support query deflection and can automate up to 60% within 30 days.
Verloop is used by 5000+ brands globally across verticals such as eCommerce, retail, BFSI, FinTech, EdTech, logistics, real estate and travel. Some key customers include Abu Dhabi Islamic Bank, Adani Capital, Apollo Munich Health Insurance, Cleartrip, Dar Al Arkan, Decathlon, DSP Mutual Fund, Kanmo Group, Livpure, Nykaa, Rentomojo, Scripbox, Watanai, etc.
what3words is an easy way to identify precise locations. Every 3 metre square has been given a unique combination of three random words: a what3words address. Now you can find, share and navigate to precise locations using three simple words. Millions of people around the world use what3words to make life safer, more efficient and less frustrating. Thousands of businesses use what3words to improve efficiencies and customer experience– from e-commerce and logistics companies to travel, ride-hailing and navigation apps.
Deepgram is the only true end-to-end Deep Learning ASR offering real-time transcription, built to scale. Use it alone or on top of your existing tech and see results in weeks, not months or longer. When speech recognition that’s “good enough for everyone” isn’t good enough for you, try Deepgram.
They’ve reinvented Automatic Speech Recognition (ASR) with a complete, deep learning model that allows companies to get faster, more accurate transcription, resulting in more reliable data sets — on-prem or in the cloud. And they do it all with lower hardware and usage costs so they are a lot more scalable than big tech players.
Saarthi.ai is India's pioneering multilingual voice and language Technology Company consistently endorsed by industry and government bodies such as NASSCOM, FICCI-ILIA, MEITY, Startup India and many others.
Their mission is to simplify and standardize voice and non-voice business processes of enterprises across telecommunications, online commerce, healthcare, automotive, real estate, banking, financial services, and insurance sectors.
They offer ready-to-hire multilingual call center AI agents and conversational robocalling AI solutions pre-trained in the most frequent business processes such as lead qualification, payment reminders, debt collection, CSAT feedback survey and others to premier financial enterprises globally.
Founded in 2006, ICCS is one of India's most reputable BPO service providers, with a focus on developing partnerships that go beyond the ordinary. ICCS has established a structure that is particularly sensitive to the needs of its clients as a significant provider of BPM and BPO services in India.
ICCS understands that successful business outsourcing requires tight collaboration between the outsourced provider and the client, which is why they value their clients' "partnership approach." With the use of AI techniques, ICCS creates its own CRM. They employ AI in business analytics and concentrate on services such as speech-to-text analytics. They've recently begun experimenting with RPA, which will help streamline information and make operations run more smoothly. This technology also aids in the prevention of data inconsistencies.
The operations and services of ICCS are distinguished by the fact that they are not based on a cost arbitrage concept. They not only supply infrastructure and labour, but they also add value to other companies. The company is self-funded and employs over 6,000 people across the country. They also have branches in cities such as Chennai, Mysore, Jaipur, Mumbai, Kolkata, Pune, and others around the country.
Eureka Outsourcing Solutions is a leading “Business Process Management” company providing end-to-end service in field of outsourcing, digitization, automation, and consulting to leading organizations globally. The Company offers a slew of bespoke solutions that scale clients’ success and customer experience. EOS is driven by values of Customer-centricity, Quality-driven growth, Global reach & Innovations. With state-of-the-art infrastructure and value-added business model, the Company has been constantly expanding its footprints. It has 10+ delivery centers strategically located in India along with its office in the US.
EOS launched its digital arm and an award winning start-up “eDAS (Eureka Digitisation and Automation Services)” to provide business solutions which have limited human dependency and better output. eDAS is a SaaS firm that offers customized software solutions to boost business operations and efficiency. It specializes in building the digital roadmap of any prospect organization via SaaS Solutions, Robotic Process Automation & BI, Mobility Solutions, AI-enabled Solutions, and Communication BOTs. The start-up aims to help in the digital transformation of organizations. eDAS’ signature product ‘’Vaani’’ has been awarded as the “Most Innovative Product of the Year 2021” by a leading media house in the country.
We are the emerging market’s leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 50 million engagements daily for over 6000 companies in India, SE Asia, the Middle East, and Africa.
Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.,) manage their customer engagement with Exotel’s omnichannel contact centre (Ameyo), a suite of communication APIs and conversational AI platform (Cogno AI) over the cloud. They’re a $100 million Series D funded company with $50 million in ARR.
Callify.ai is a product owned by joule consulting pvt. ltd. Since its inception, joule has been headquartered in Mumbai with customers spread across more than 10 countries. With over 50 person years of collective experience in the b2b domain, callify's team has strong back-ground and expertise within artificial intelligence, open source technology, cloud telephony, speech-to-text, natural language processing and multiple business domains (horizontals and verticals). Our vision is to build a product that allows people to automate calling and focus on their core.
Behavioural Signals is bridging the communication gap between humans and machines by introducing emotional intelligence from speech, into conversations with AI. They have created the fastest evolving and most robust emotion AI, enabling everyone to add emotion and behavioural recognition to their own software solutions, through the Oliver API.
Whether it’s for a virtual assistant on a mobile phone, on the web, in a car, on a smart speaker, or for a social robot, an interactive child’s toy, a robotic carer, companies, developers or DIY enthusiasts can now design and build engaging interactions which can seamlessly benefit from the internationally acclaimed speech emotion recognition technology. Our production-level Oliver ΑPI, offers a rich variety of emotional and behavioural metrics and allows both real-time and batch audio processing, and can readily support heavy-duty applications.
Fusion provides customer support, consulting and digital transformation services to help businesses leverage the power of human connect and technology to transform and manage their CX goals. An inclusive and diverse organization that is built on its 30+ years of industry experience in delivering sustainable customer experience management services to a global clientele. The clientele is managed through strategic business units focusing on telecom, retail, healthcare and BFS sectors. Fusion is deeply invested in a team of more than 10,000 members across 23 locations in 10 countries worldwide. Our advanced methodology is specifically curated to ensure seamless communication among all stakeholders and help them make informed business decisions through actionable data. Our proven expertise in customer experience has helped us build digital products in Speech to Text (Omind QA) and workforce life cycle management (Mind Workplace) that has played an instrumental role in accelerating our next phase of growth.
Mihup is the new frontier in conversational AI. Our platform enables developers to create customized voice interfaces with full control over brand identity and privacy. Our interaction analytics solution provides 100% analysis of a contact centre’s customer interactions to derive actionable insights to improve sales, collection, and customer services. We are an enterprise-ready platform for both native cloud and edge deployments.
Intellicus Technologies is one of the most innovative data integration and business intelligence product companies. Their comprehensive BI product focuses on large enterprises in BPO, healthcare, retail, FMCG, manufacturing, and logistics and solves their end-to-end data integration and analytics challenges. Headquartered in CA, USA, Intellicus caters to 17000+ active customers across the globe.
Phonon is a pioneer in hosted telecom software technology. Our telecom applications including click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs are used by leading enterprises of India. We are a 3 time Deloitte Technology Fast 50 India winner and Google Cloud Technology Partner. We also provide brand identity protection services through partnerships with Truecaller for Business and Google Verified Calls and SMS. Leading enterprises in India trust us for managing their call center digitisation, which includes more than a 70% market share in Indian aviation passenger notification and 5 of the top 10 private sector banks.
We are a team that believes that over the time SMS and voice will even be the most killer applications available on mobile phones. Our belief in the ubiquity of the 'phone' and the potential that automated voice and SMS services can have in the sales and customer service life cycles of businesses has made us develop many innovative voice applications. These applications are all supported on our robust hosted software application platform.
IndiaSpeaks are a small team of dedicated researchers and developers building software tools for Indian languages that enables customers to interact with mobile apps/websites through voice interface. Their products use state-of-the-art in-house voice recognition, text-to-speech and natural language processing tools that were built from scratch. They provide support for English and Hindi at the moment, and are planning to extend it for Tamil, Kannada, Telugu, Bangla, Gujarati, Malayalam, Marati, Odia and Assamese by mid-2022.
Founded in 2019, while pursuing our higher education, we have managed to balance our academic, entrepreneurial and personal lives and collected thousands of hours of speech data from over 4000 users to build our language technology tools. Just by financially supporting IndiaSpeaks through their limited monthly scholarships and small loans from close friends, they have come a long way in setting up our own data collection and pre-processing platforms, high-end GPU compute servers, etc. They are now matured enough to scale big and fly high!
Shaip is focused on delivering a broad set of diversified audio dataset for Natural Language Processing (NLP) that mimic conversations with real people to bring your Artificial Intelligence (AI) to life. With our deep understanding of the Multilingual Conversational AI platform, we help you build AI-enabled speech models, with utmost precision with structured datasets in multiple languages from across the globe. We offer multilingual audio collection, audio transcription, and audio annotation services based on your requirement, while fully customizing desired intent, utterances, and demographic distribution. Today, Shaip is a global leader and innovator in the structured AI data solutions category. Their strength is in the ability to bridge the gap between industries with AI initiatives and the massive amounts of high quality data they require.
Kalaari Capital is an early-stage, technology-focused venture capital firm who invests across Seed and Series A startups and empower visionary entrepreneurs to build unique solutions that reshape the way Indians live, work, consume and transact. Their vision plays a vital role in the Indian start-up ecosystem by enabling entrepreneurship in the digital economy. Their mission is to create deep long-term partnerships with founders through the challenges of building their ideas into successful enterprises.
Aidio is a Bangalore based OEM of All-in-One Interactive displays, designed for Interactive applications keeping the Indian market in mind with - Touch, Voice, Gesture interactivity.
Core of Aidio is the Customisation & Smart integration between HW & add-ons. Built for public interactivity with Professional grade interactive displays.
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Dr. Vikram Vij received a Ph.D. and Master’s degree from the University of California Berkeley in Computer Science, an M.B.A. degree from Santa Clara University and a B.Tech. degree from IIT Kanpur in Electronics. Dr. Vij has over 26 years of industrial experience in multiple technical domains from Databases, Storage & File Systems, Embedded systems, Intelligent Services and IoT. He has worked at Samsung since 2004 and is currently working as Sr. Vice President & Team Head for Voice Intelligence R&D / Services Platforms R&D at Samsung R&D Institute in Bangalore. Dr. Vij’s current focus is on building the World’s Best Voice Intelligence Experience for Mobiles and other Samsung appliances, and on building services and platforms for Personalization, Engagement and Monetization. He is also driving the growth of AI Centre of Excellence at Samsung Bangalore.
Todd Mozer Chairman & CEO at Sensory. Todd has played a pioneering role in bringing speech recognition into consumer products over the past 20 years. Sensory has enabled hundreds of products with speech recognition by companies such as Ecobee, Huawei, Garmin, GoPro, Motorola, Plantronics, Samsung, Sony, and many, many others. He holds over 20 patents issued in speech technology and related fields, and holds an MBA from Stanford University.
Mozer is one of the top 11 Visionaries in Voice Technology Globally. He has technical experience/knowledge in machine learning, AI, semiconductors, speech recognition, computer vision, neural networks and embedded software.
Vivek is the Co-Founder and CTO of Reverie Language Technologies, a company specializing in text and speech technologies for Indian languages.
With more than 20 years of experience in Indian Language Computing, Vivek is one of the very few subject matter experts who are passionate and dedicated to making usage of Indian languages easy on digital platforms. Vivek began his Indian language journey at the Center for Development of Advanced Computing (CDAC), Pune, in the year 1997.
His journey spans across developing advanced multilingual tools for early computing devices and word processing software for computers to leading today’s state of the art AI-driven Indian language technologies like automated speech recognition, machine translation, text-to-speech, natural language understanding, multilingual search, etc.
Vivek has also been involved and contributed to several Indian languages standards initiatives at different forums. He has represented CDAC for Unicode recommendations for all Indian languages in the late 1990s. He has represented Reverie in contributing to the standards for Indian languages released by SIG for Indian languages at CeWIT in IIT Madras. He has also represented the industry in LITD 20 to define Indian languages encoding standards for mobile phones.
Jeff Adams, CEO at Cobalt Speech & Language. Jeff is a legend in the Natural Language Processing field. More than inventing Alexa at Amazon, Jeff was being pulled into every direction of Amazon, and would "travel for weeks at a time."
Cobalt Speech and Language has become a worldwide success in the field of Natural Language Processing, focusing on the simple mission of helping every corporation around the world integrate this technology into their business. Additionally, Adams is a co-founder of another Natural Language Processing firm, Canary Speech. Adams is excited about Canary, stating “it is interesting because we are using speech technology to get early diagnosis of conditions like Parkinson’s & Alzheimer’s.”
Ganesh Gopalan is the Co-Founder and CEO at Gnani.ai. He has over 25 years of Technology leadership and Marketing experience in companies such as Texas Instruments and IBM. Gnani’s raison d'être was the result of his desire to build a deep tech company from India. He passionately believes in the vision of Indian tech companies competing in the global market.
Ananth Nagaraj is the Co-Founder and CTO at Gnani.ai. He has over 11 years of experience including leading signal processing and 4G teams in Texas Instruments and Kyocera. Ananth’s vision is to make information accessible to large diverse population in vernacular and simplify human-machine interaction through Speech Recognition technologies. He believes technology should make our life easier and is an advocate of Conversational AI and its role in enterprise automation.
Rajesh Mehta has over 20 years of experience in business, sales and marketing. He dons multiple hats and has an extensive expertise in demand generation and go-to-market for new-age technologies and services. His core competencies are general management, B2B enterprise sales, business development, domestic and international partner business management, sales operations, marketing, customer engagement, and revenue management.
Rajesh is result-oriented and has a deep understanding of the energy and passion required for building a strong brand and product in the ever-evolving technological landscape. He is exclusively focused on digital transformation by engaging with key clients to execute digital businesses strategies.
In addition, Rajesh heads new client acquisitions, revenue, and delivery at Reverie. He is responsible for identifying new domains where Reverie's SAAS solutions can add value and solve real problems.
Rajesh wields a B.Com in Economics and an MBA in Sales and Marketing.
Vishwanath is a DeepTech entrepreneur with a decade of academic and applied research experience in Computational Linguistics. Vishwanath has been a vocal champion of the new age conducive policies for Indic language & voice technology companies at various government, academia & industry think tanks. He's on a mission to enable uniform customer experience in every interaction through Saarthi's multilingual call centre AI agents deployed in contact centres across different verticals
Sangram Sabat is an entrepreneur, consultant and product/ops strategist. Sangram has led large scale AI projects in CPG, Telcos, and BFSI, over the past 7 years. He's making information and services accessible in native languages for digital inclusion, through Saarthi’s pioneering work in Conversational AI. Sangram believes Ambient Intelligence will soon dominate all interactions we have, and is purposefully advancing that vision through industry and academic collaborations.
Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an emotion AI and behavioral recognition software company. In 2014, Rana founded TiZE, a cloud software for specialty chemicals, and held the role of CEO until his exit when TiZE was acquired by Alchemy. He has been awarded the ‘Entrepreneur of the Month’ by CIO Magazine, the ‘US-China Pioneer’ Award by IEIE, and listed in "Top 10 Entrepreneurs to follow in 2017" by Huffington Post. Due to his notable thought-leadership in the voice-first community, spearheading digital transformation in the behavioral analysis space, he is recognized in Inc. Magazine as an “AI Entrepreneur to Watch”. His writing can be found in publications such as Inc., TechCrunch, and Forbes.
Mehul is a product management leader focused on building artificial intelligence-driven enterprise solutions, and loves building great, innovative products that delight users. He is Director of Product Management at SoundHound for Houndify, the AI platform that enables developers to add voice and conversational intelligence into their products. Before joining SoundHound in 2016, Mehul cofounded two technology startups focused on applying AI and Machine Learning to build enterprise solutions. Prior to that, Mehul was Director of Product Management in VMware’s End User Computing Business Unit where he lead product strategy, definition, and delivery of a new and innovative product line. Throughout his career, Mehul has worked in a variety of technical and management roles at companies including Adobe, Intel, and Digital Impact. Mehul is a regular speaker at industry conferences and customer panels and holds a M.S. from Stanford University and B.S. from University of California Davis.
Kaushik leads NCR Technosolutions and is the driving force behind the development of Gyani - a ready to run automated conversational platform for enterprises and small businesses. Kaushik is a big believer of voice technology and natural language understanding. His passion is to help organizations turn into conversational enterprises by embracing intelligent automation powered by voice and natural chat. He has almost 20 plus years of experience in Technology and management consulting across the world and has held Senior management positions prior to founding NCR Technosolutions. He is an engineer and MBA from IIT and IIM respectively and a supporter of Made in India brand of products and solutions. Gyani - is a range of voice & natural chat enabled conversational solutions that will help enterprises enable self service among employees and channel partners (like Distributors, dealers etc) and customers for a range of functions.
Bret Kinsella is CEO and founder of Voicebot.ai, the leading source of research, data, analysis, and news related to the voice and AI industries. Bret was named Commentator of the Year by the Alexa Conference in 2019 and both Voice AI journalist of the Year and Commentator of the Year by Project Voice 2020. He frequently keynotes at technology conferences in the U.S. and Europe.
His Voice Insider newsletter has a select audience of industry leaders and often breaks news weeks before it becomes public. The Voicebot.ai website is the number one most consulted source of news around voice and AI technologies, and Voicebot Research is the most cited source of industry data by news media, academia, and industry professionals. Mr. Kinsella’s has also served as a guest columnist for Harvard Business Review, USA Today, and VentureBeat.
Kinsella is also a practitioner in voice strategy and voice app design for Fortune 500 companies and has in-depth experience with Amazon Alexa, Google Assistant, and Apple Siri. A past executive at Sapient and Accenture as well as technology startups, Kinsella earned degrees from UCLA and the Wharton School of the University of Pennsylvania and can be found most weekends running in the mountains.
Dr. Joan Palmiter Bajorek is the CEO and Founder of Women in Voice, the international nonprofit empowering women and gender diversity in voice tech.
Previously a Senior Conversational Experience Designer at Nuance and Principal User Experience Researcher at the University of Arizona, Bajorek currently spearheads conversational research and strategy for the world's largest voice digital agency, VERSA. An Alexa Champion, “Top 11 Influencer of Voice” by Voicebot.ai 2019, WeWork Labs Entrepreneur in Residence 2020, “Executive of the Year” Finalist 2019, and Finalist for “The Project Voice Medal for Diversity and Inclusion” and “Voice AI Pioneer of the Year” 2020, Bajorek is a leader in the voice technology field domestically and internationally.
Phoebe Ohayon is a board member of Whoozy Agency and active as Head of Design at Voicebranding.ai. Phoebe helps brands to exploit the power of sound and speech to design the best voice experiences. With her methodology, she helps brands like Pepsico, KLM Royal Dutch Airlines, and Babylon Health to make knowledgeable data-driven design decisions about their audio and voice identity on conversational touch-points.
Mr. Kayzad Hiramanek, Chief Operation and Customer Experience in Bajaj Allianz Life Insurance Co.Ltd. Kayzad has a double Masters’ degree in Commerce & International Business. Kayzad has worked in multi sectors- Hospitality & Travel with the Taj Group of hotels, Telecommunication with BPL Mobile, Idea Cellular, Sify and Bharati Airtel wherein he has handled numerous responsibilities in CRM, loyalty programmes and service marketing.
Shyamala Prayaga, Product Owner Digital Assistant at Ford Motor Company. Shyamala is a UX evangelist turned product owner with experience designing for mobile, web, desktop, and voice-based interfaces.
At Ford, she is the product owner for the Autonomous Digital Assistant. She leads the company-wide Ford's Autonomous Digital Assistant innovation for Voice and Chatbots by owning and executing the roadmap and overall vision.
Somu Vadali is the Chief Digital and Data Production Officer at Hopscotch. Somu has 24 years of experience in Tech/Data/Products with focus on Digital Transformation including building the Digital/Data/AI stack as the Head of Digital and Data products at various firms with retail/FinTech/AdTech/ConsumerTech globally including Acxiom, Nuance, Blackberry, EnvestNet Yodlee and Future Group and Hopscotch in India. A strategic and results-driven technology product executive with experience in leading global and complex initiatives. Background in managing the entire data driven product life-cycle for Supply, Demand and Growth in consumer tech companies.
Experience as a Head of product acting as the “CEO of the product” for various products. Successful record building products and managing innovation in global companies and start-ups. Domain experience in Mobile, Gamification, Behavioral change, Machine learning, Biometric data from wearable devices, Speech Recognition, Predictive Analytics & SaaS/DaaS.
Chirag Boonlia, an Engineer plus MBA by profession with 17+ years of varied & enriching IT experience & currently contributing at Embassy Group as Chief Technology Officer (CTO). Having worked on various roles & responsibilities in Business Transformation initiatives transcending across domains, multiple technologies & organizations ranging from established to institutional backed start-ups, Chirag’s accolades speak for themselves.
He has been featured in India’s Frontline IT magazines including VarIndia, Silicon India etc and has also been rewarded amongst the ‘Top 100 Retail Minds’ in the country & featured as ‘Icons of the Digital Era’.
He’s had a distinguished career, having worked with marquee organisations such as Infosys, Oracle, JSW, Aditya Birla Retail, Virtuous Retail with experience transcending across Real Estate, Retail, Warehouse Management, Stores, Real Estate, Malls, Hotels, Co-Working Offices, Food courts etc.
He is an active speaker at multiple forums & Technology platforms & business mentor to AP Innovation Valley based start-ups & multiple early stage start-ups.
Sourabh Gupta is Co-Founder and CEO at Vernacular.ai. This IIT Roorkee grad raised funds for his company when he was 23. He has played an important role in getting the first few customers on board to get Vernacular over $1mn ARR. As of today, he spends most of his time, solving product distribution problems, and taking the company globally.
Sameer has over 22 yrs of design and leadership experience at leading product companies building Desktop, Web, Mobile, Wearable & Speech(Voice User Interface) applications. He holds a Master’s degree in Industrial Design from IIT Mumbai and a Bachelor's degree in Mechanical Engineering. He has published papers, UX patents and has been a speaker at many conferences and colleges. Presently he is the Head of Design at Flipkart.
He has played multiple roles ranging from VP of Design to being a design consultant and entrepreneur. He as worked as VP of Products at Spire Technology, Director User Experience Design at Intuit & Human factors Lead at Intel California. Before this, he was Chief Researcher for LG R&D Lab in Seoul, South Korea. Sameer has also worked at enterprise software companies across India namely, Oracle in Hyderabad and Siemens in Pune. He nurtured his entrepreneurial skills as VP of Design for Naukri.com in Noida. Early in his career, Sameer was an Industrial designer working for Piaggio scooter in Pontedera, Italy and as lead engineer in Mahindra & Bajaj Auto
Raj Sundar is the CEO of Cognizyr, an emerging research-oriented company specializing in speech and text analytics. He is a self-proclaimed geek, with special interests in AI and related technologies such as speech-to-text technology, NLP, computer vision, and also dabbles in augmented reality and robotics.
Despite being a college-dropout and not having much in the way of formal degrees to boast of, Raj continues to explore and gain knowledge about cutting edge technologies. He is an avid reader and is always keen on learning something new from everyone around him and from practical experiences.
Over the past 18 years, Raj has constantly tried to incorporate technology and automation in everyday life, for himself and his customers. He has a flair for identifying and articulating customer pain points which helps in formulation and execution of successful product strategies. He acknowledges the role of his smart and proactive team that has enabled him to translate ideas to reality.
Raj strongly believes that India has great potential as an emerging market. He has been leveraging his experience in software engineering with our long-term international customers in the United States and Germany, to help solve India-specific customer problems, and save costs.
Dr. Suresh A Shan has Doctor of Philosophy in Computer Science, Academic Vs Industry Researcher, Entrepreneurial, Passionate, Self-Driven, Technology Lead Architect, Mentor Rural Simplicity & Urban Complexity Advisor, Customer Evangelist, Data Scientist, Affectionate & create to build a product from scratch & scale them up from Zero. Business Information Solution Technologist with a strong background in Business Process align Technology creating Digital Value Business Information Technology Secured Solutions using the available Technology at Affordable Cost.
Develop & Deploy Digital IT Technology to ensure the Rural Crowd understand & gets adopt easily to use the Belief Behavior Business Benefits of Technology which is “Simple” to use. Strong Multi Product & Multilingual skills with a proven record as a problem solver recognized for focus on solution & cost reduction, meeting aggressive deadlines, aligning teams, digitizing operations, leveraging the rural infrastructure digital ecosystem, and maintaining a hand’s on approach to achieve organization’s Business goals.
Yashoraj CTO at CASHe. Yashoraj is a strong believer that innovation is a fundamental driver of progress and growth in any organisation. Thus, he is motivated to take up roles of leadership in the field of creating, harnessing and managing technology such that it benefits the masses today and positively affects the world in we live today.
He is passionate about solving problems, be it at any level, and is more than willing to lead teams and take the initiative to come up with long-term solutions.
As the CTO of CASHe, He aims to create scalable and high-impact technology solutions, which would go a long way in financially empowering the millions of unbanked and under-banked people in India, and pave a way for their rapid financial inclusion.
Sarandeep Kaur is the Conversational AI Manager and Chapter Founder- Women in Voice- India. Sarandeep is responsible for setting up the global product and platform for Conversational AI at Novo Nordisk from ground up. She is work with teams across the globe for designing and building chatbots/voicebots for employees, patients and healthcare practitioners.
Keri Roberts is the Owner of Branding Connection, helping companies and entrepreneurs find what they're great at and amplify it. Her passion and focus lies in branding, content marketing and community building with a speciality in podcasting and voice technology.
She is the podcast creator and host of Ordinary People Doing Extraordinary Things as well as the host of B2B Tech Talk with Ingram Micro and previously was the host of the Inside VOICE podcast. She has interviewed leaders on mindset, technology, cybersecurity and voice technology including executives from Pandora, IBM, NPR, Oracle, Mereceds and the Dale Carnegie Institute.
She was featured as a thought leader in media and advertising in Forbes in 2019 and featured as an expert in Just AI Global's blog on why brands need a voice strategy as well as an expert in branding and voice in Soundhound's Voice Guide.
Mukul Devichand is the Executive Editor of Voice + AI for the BBC. He is responsible for developing and running a broad BBC offer on newly emerging Voice AI platforms, including both discovery of all BBC services and developing what the broadcaster offers on AI platforms in genres from news to children’s content. Part of this involves creating the BBC's own AI Assistant capability, 'Beeb', and running new teams that pair producers with software engineers to set a direction for public service media in the era of AI Assistants. Mukul is also part of the senior team of BBC Sounds, the BBC’s digital audio offer.
His background is in BBC production and journalism, with a 15-year career as an investigative programme maker and then an editor for BBC News and World Service. He founded and ran several of the BBC’s main digital journalism units, such as the BBC Trending unit, the world’s “bureau on the internet
Neeraj Bhople, CTO at Seniorty. Neeraj is an accomplished digital transformation expert who has successfully implemented various IT strategies, transformation and re-engineering programs. He is best known for his innovative and "fit for purpose" automation solutions. National and international industry award winner, including the most recent Nxt100 CIO of the Year award in 2019.
Author of an Amazon bestseller book “How to kill your b/oss and get away with it”
Arnab Paul, CEO, Patient Planet & Member, Focus group AI & Health at WHO. Due to his excellent specialties' and outstanding experience in Global Healthcare and Management, he has been selected to join the experts for the World Health Organization (WHO) Digital Health Advisory Committee.
Arnab was elected member of Beta Kappa Chi (National Scientific honor Society, USA). He has been Reviewer/Mentor at HIMSS, USA. He serves as an Advisory Board Member of IoT Health slam, NY, USA. He also serves as a Member of the Board of Advisors at MIST, Inc, Canada.
Sina Kahen is the Co-Founder of TheVoiceCourse.co – the bestselling online course for Conversational AI strategy & design.
Sina is a Conversational AI thought-leader, with experience spanning strategy, design, and innovation in over 50 countries. Sina has advised companies such as BBC, Amazon, and O2 by translating principles from psychology, philosophy, and emotional design into the language of Conversational AI.
He is a qualified biomedical scientist, and has an MBA from Imperial College London.
Abdullah Saleem, the Group Chief Information Officer at Omni Hospital. Abdulla has almost 25+ years of experience in Healthcare IT domain. He is responsible for developing leadership excellence, creating clinical, business transformation, and managing technology based strategic growth. He has successfully provided the IT transformation support to this chain’s various hospital leadership teams on benchmark-based cost containment, novel revenue growth and databased revenue leak avoidance strategies, leading to more than doubling of unit EBITDAs within six months.
Prior to joining to Omni, he was working with Ohum Health Care Solution Pvt Ltd whereby he was heading the end to end enterprise solution delivery and deployment for public & private sectors for India, USA, Europe & Gulf countries.
Shovan Sengupta Global Vice President Hotel Segment at Schneider Electric. Shovan has more than 20 years of experience in the fields of engineering and technology. He holds a certification in Hotel Asset Management and Strategic Analysis from Cornell University and has spent more than 13 years in the hotel segment in technologies related to hotel guest satisfaction, energy management, and operational efficiency. He has been working with hotel operators like Marriott, Hilton, IHG, Accor, Movenpick, and more for over a decade. Shovan’s core competency is in IT network infrastructure and electrical engineering.
He likes to spend his leisure time trekking, reading and watching movies. His bold idea is to ensure that Schneider brings differentiated technology value to hotel customers by helping hotels design and operate their properties more efficiently while achieving superior RevPAR.
Nandkishor Dhomne,VP-IT & CIO at Manipal Health Enterprises. Nandkishor is working with Manipal Group, Bangalore for the last 11 years plus as a CIO for Manipal Health Enterprises (MHE) & managing corporate IT function for Manipal group Hospitals & Healthcare entities. His key focus areas are – Digital Hospital Strategy & Execution, Business Transformation using IT, IT Investment & ROI, HIS/PACS/RIS/Analytics, ERP & other Core Business Applications, Technology Evaluation, Implementation of latest Technologies like AI, IOTs, RPA, Analytics, RFID, Cloud, mobility etc for group hospitals, Process Standardization & Automation, Executive Dashbaords, Customer Engagement using Technology, Improving Operational Efficiency, Customer Satisfaction and reduce cost using technology initiatives across group entities. He carries an overall experience of 24 years in managing corporate IT function for various industry verticals like Manufacturing, Infrastructure, Healthcare, Logistics etc. He has worked with the reputed organizations like Hindalco Industries, GMR Group & Container Corporation of India Ltd. (CONCOR), New Delhi.
Swapnil, has a vast experience of 17+ years and is a proficient all-rounder when it comes to Product Evangelism, Project Management, Seed Investments, Mentorship, Entrepreneurship, Leadership, Speaker and Tech-Evangelism.
A person of utmost optimism who strives for constant innovation in the world of Business Transformation, Digital Adoption and Artificial Intelligence.
With his rich niche experience is transforming business ideas into technology-driven business models, his entire focus is on evangelizing Digital Transformation with the power of AI/ML and RPA.
He has been also a speaker of several webinars at ADMH (Adoption of Digital Marketing in Healthcare), Digital HR, ASMA, GIT, ASM ,Rungta.
Ashutosh Mayank is the Vice President of Lumis Partners. Ashutosh has conceptualized and running the 1st cohort of Supply Chain Labs (SCL) -- India's first supply chain focused accelerator. He has a dual role of Investment in Disruptive Technologies and existing Portfolio Management.
Nihar Ranjan is the Venture Partner at Exfinity Venture Partners. Nihar has around 17 years of cumulative experience of which 13 years has been in investing in early and growth stage companies. In his last role, he was co-founder of a mobile based retail app. He started his career as a software developer with Infosys. Later, he shifted to equity research and worked as a Software sector analyst with Morgan Stanley.
He has worked with various funds and invested across sectors. In his last investment role, Nihar was a Principal at Contrarian Capital. He has also been a part of Aavishkaar Venture Capital and Sage Capital. He has invested more than USD 50 million across Technology, Healthcare, Capital Goods, Oil & gas Service and Auto Ancillary sectors. Nihar is a management graduate from IIM Calcutta and B.Tech from IIT Kanpur. He is passionate about History, Economics & Movies.
Ben Sauer is Product Director at Babylon Health, formerly of Clearleft. He's worked with organisations like the BBC, Pearson, Tesco, and TCS to raise their design and product game.
He’s been speaking about and training people on the topic of design, and particularly voice UI for several years; particularly in how to rapidly design conversational experiences. Teams at Amazon and the BBC use his methods, and through O'Reilly, he's trained folks at NASA. He’s also spent many hours at home removing the ridiculous things that his kids have added to Alexa’s shopping list.
Harish is the Head of IT (CTO) at Sarovar Hotels Pvt Ltd. He oversees the IT & Telecom needs of the existing and new hotels and the regional sales offices. He is responsible for formulating and implementing IT strategy, technology solutions, information management initiatives and policies to support company’s business requirements.
He enjoys more than to two and half decades of expertise across multiple industries including the Hospitality, Aviation, IT & Telecom sectors. Across hospitality, he has worked with international and Indian hotel brands, such as InterContinental Hotels Group South West Asia Corporate Office (IHG SW Asia), Hyatt Hotels & Resorts, Le Royal Meridien, The Park Hotels and among other organisations, he has worked with Oracle Hospitality (formerly known as Micros – Fidelio), Air Sahara and telecom giant -Avaya GlobalConnect (formerly known as Tata Telecom)
A focused ability to generate discussions, formulate and implement IT strategy enables Harish to provide Sarovar Hotels leadership in the Information Technology function. Mr. Chandra, is also Member of CIO Klub - NCR Chapter Managing Committee http://cioklub.com/delhi.php
Harish is also founding member of LinkedIn and WhatsApp (No +91 9560454774) group: ‘Global Hospitality CIO's, CTO's & Digital e-Marketing professionals’ on https://www.linkedin.com/groups/8267953/ This Group is purely created for Hospitality CIO/CTO/CDO/Corp IT community professionals with purpose to leverage on digital electronic platform and share knowledge on all Technology front and succeed professionally together. As of today it has more than top 250 Corporate IT professionals across globe (India, Singapore, Middle East, UK and US) from various domestic and international chains like Hyatt, Marriott, Accor, IHG,RHW, Hilton, Taj, Oberoi, ITC, Lemon Tree, Jumeirah, Air Vistara, Spicejet, GoAir, Air India and Indigo Airlines etc.
Jay Krishnan is a partner at Mantra Capital, a cross- border early stage Venture capital fund. He is a serial entrepreneur and investor. He was the founding CEO of T- Hub, India's largest Startup Incubator & accelerator.
In a career spanning over two decades, Jay has donned many hats. He was responsible for product development, product management, business strategy at organizations like BrooktroutIntel, Juniper Networks, Cisco Systems in India & the US.
He is the recipient of over 50 international awards and publications in Technology and innovation.
Jay has a MS in Electrical Engineering from the University of Hartford, Connecticut, a Bachelors in Electrical & Computer engineering and is an alumnus of IIM, Bangalore.
Aariv Modi is a blogger, programmer, and Alexa skill developer. Aariv is a 6th grader at Walsh Middle School in Austin, TX. He has created several Alexa skills including STEM Party, Word Party, and Wheel of Fun. He has been actively contributing his learning with the Alexa and voice community through his blog and social media channels such as LinkedIn and YouTube. He was the youngest presenter at Project Voice 2020 and the VOICE Global conference. He enjoys chess, and he played his first tournament when he was in kindergarten. He is an avid reader who likes mystery and historical fiction.
Expert and Experienced in Embebbed solution for Audio, Voice and IOT.
Managing a unique team of having great skills on Embedded solution for IoT and Voice enabled smart products.
Raoul Nanavati is the co-founder and CEO of Navana Tech. He is a second time entrepreneur and is focused on making high impact digital services accessible to India at scale regardless of a users background, gender, language or literacy.
